AGENCY PRODUCTIVITY DIAGNOSTIC

It’s lonely at the top of an agency. It doesn’t have to be.

Running an agency is one of the loneliest leadership jobs there is. The decisions that matter most are the ones you can’t think through with your team — because your team is the subject. I’ve been in that seat myself, and

I’ve spent 15 years as a person agency leaders call when they need someone who gets it.

Advisory

You set the agenda. You bring the questions, the stuck points, the decisions you're wrestling with. I bring pattern recognition from 200+ engagements and frameworks that help you see your options.

This is not a packaged program. It's a relationship with someone who has a very specific set of experiences and will tell you what he actually sees.

Organizational structure & pod design
Delivery process & workflow redesign
Growth strategy & positioning
AI readiness & value chain restructuring
Client relationships & pricing
Culture, management, & team dynamics

Coaching

Sometimes the organization's challenge traces back to a leader — a bottleneck they can't find because they're standing in it, a decision they're avoiding because they can only see one option, a role they've outgrown or grown into too fast.

Coaching is for anyone on the leadership team who needs clarity — the CEO, the COO, a department head stepping into a bigger role, a senior manager navigating a transition. It's candid, pragmatic, and focused on helping the individual see themselves and their situation more clearly.

Founder bottleneck & delegation patterns
Leadership transitions & role expansion
Management development for promoted specialists
Decision-making under uncertainty
Work-life balance & burnout recovery
Figuring out what's next

Most engagements blend both. We talk about the organization one session and you the next. The line between advisory and coaching is wherever you need it to be.

How it works.

We start with a conversation. You tell me what you're dealing with. I tell you what I've seen in similar situations. If there's a fit, we set up a retainer — a block of hours you use at your pace, on your schedule.

The first session is discovery — we establish what you want to work on and what the most useful first steps look like. If after the first session either of us feels the fit isn't right, full refund. No obligation.

After that, you schedule sessions as you need them. Some clients meet weekly. Some meet every two weeks. Some call when something comes up. You drive the agenda. I bring the frameworks and the pattern library.

CEOs often engage me for advisory and then add coaching sessions for members of their leadership team — a COO who needs a sounding board, a department head stepping up, a senior manager who's great at the work but struggling with the people side. Same retainer, same relationship, broader impact.

The Details
Format Video call or in-person
Cadence You set the pace
Block 8-hour retainer, 120-day expiration
Guarantee Full refund after first session if not a fit
Agencies 20+ people $4,000
Agencies under 20 $3,000

8-hour retainer block. Most clients use 1–2 hours per session.

Who this is for.

The CEO navigating growth

You crossed 25 people and everything got harder. The org that worked when you could see everyone isn't working anymore. You need someone who's seen this transition 200 times and knows which moves matter.

The leader in transition

You're stepping into a bigger role, stepping back from the one you built, or figuring out whether it's time to do something entirely different. You need clarity, not cheerleading.

The manager who got promoted

You were the best producer on your team. Now you manage the team and nobody taught you how. You're spending your days in meetings instead of doing the work you love — and you're not sure you're any good at this.

The founder asking "what now?"

The business runs. Maybe it runs well. But you're not sure what you want from it anymore — or whether you want to keep running it at all. You need a conversation you can't have with your team.

MY TRACK RECORD

Fifteen years of measurable, structural change

These aren't workshop highs. They're sustained operational outcomes.

200+
Organizations advised
Agencies, consultancies, pharma, fintech, in-house teams
Effective capacity increase
Typical outcome from delivery redesign
40+
Point NPS gains
Client and employee satisfaction shifts
40%
Faster delivery cycles
Reduced lag, fewer iterations, less rework
200+ Agencies Advised RAND Corporation Researcher MIT Sloan Management Review Author of UNMANAGED 94+ NPS Across Engagements

Let's discover how much better you can be. That’s what the first conversation is for.

Tell me what you’re seeing. I’ll tell you what I’ve seen in similar situations. We’ll figure out together whether there’s a fit.

No pitch, no pressure. Just a conversation about what you're seeing.